Bill Pay

The specific medical services and treatments you receive, the length of your stay, the complexity of your disease, whether you have insurance, and the total cost all affect how much your Wellstar Health bill will be.

When it comes to medical care, we know you have a lot on your mind. Paying your bills—especially when you receive separate bills from different providers and for different services—can be confusing. That’s why we’ve designed our online bill portal to make it easier than ever before.

In order to guarantee customers’ comfort and flexibility, Wellstar Health provides them with multiple options for paying their medical expenditures. The following are the actions a patient can take to settle their medical bills:

How To Make Payment For Your Wellstar Health Bills

To pay online, select your state/region, date of service (if applicable), and facility where you received care.

Payment via MyChart Portal:

• Access MyChart: go to your Wellstar MyChart Login account.
• Billing Section: Navigate to the billing section.
• View and Pay Bills: View your current statements and make payments directly online using a credit card, debit card, or electronic check.

To sign up for the first time, click the “Sign Up” button located below the user login form. There will be a screen to sign up. You have two options for registering: either create a username and input the activation code that the office sends you, or register using the email address you gave them.

Forgot Username/Password? If you’re experiencing problems logging in to your Wellstar MyChart account, click the “Forgot MyChart Username?” or “Password Reset?” link below the log in fields for assistance. In order to recover your username or password, you will need to undergo two-step verification to confirm your identity.

Online Payment via Patient Bill Help site:

Our Patient Billing Portal is an easy, secure way for you to better understand your medical bill and the portion you owe. You may make a payment by phone, please dial 1-855-829-0149. By registering for an account, you will be able to:

• Fist go to https://patientbillhelp.com/
• View detailed summaries of your bills
•  Sign-up for eStatements
•  View current and past statements
•  Link multiple payment codes to your account.

If you received an email or text message from Wellstar:

1. Click on the link in the email
2. Once opened, click “View Bill Details”
3. Enter payment Code from recent Statement.
4. Last Name as it appears on Statement.

Payment via Phone

• Call the Billing Office: Dial the Wellstar Health billing department number provided on your bill.
• Provide Billing Information: Have your billing account number and payment method ready.
• Complete the Payment: Follow the instructions given by the billing representative.

Wellstar Health customer service is available Monday to Friday from 8:30 a.m. to 5 p.m. PT. For General Questions, call 1-470-245-9998. Contact us to get the phone number for your nearest location.

Notice For Users Using Patient Portal and AccessOne Payment Links

For patients of Wellstar MCG Health Medical Center, please use the above links to pay bills or access payment plans for visits or service dates which occurred before October 5th, 2024. For questions related to your financial assistance application submitted prior to October 5th, 2024, please call (706) 721-1301.

Pay As Guest Without A MyChart Account

Wellstar Health provides the opportunity for patients or any other customer to complete payment on behalf of a person or family without an active account.

Here’s how to get started;

• Go to Wellstar Pays As Guest link https://mychart.wellstar.org/MyChart/billing/guestpay/
• Enter Account Number
• Enter Guarantor Last Name
• Complete security reCaptcha
• Then click on Look Up to check your bills and make payment.

Payment via Mail

• Send a Check or Money Order: Write a check or money order payable to Wellstar Health.
• Include Account Information: Ensure your billing account number is included on the check or money order.
• Mail to the Billing Address: Send your payment to the address provided on your billing statement.

In-Person Payment

• Visit a Wellstar Health Facility: Go to the billing office at any Wellstar Health facility.
• Pay at the Desk: Make your payment using cash, check, credit card, or debit card.

Payment Plans

We’re here to help you with an interest-free payment plan featuring long-term options and no late fees, unlike loans or credit cards. Wellstar Health partnered with CarePayment which gives a 0% interest financing option that is easy to manage and flexible

• Zero interest payment.
• No penalties for early payments.
• No monthly stress or hassle – Set up automatic payments from your credit/debit card or bank account.

Set Up a Payment Plan: Request about setting up a payment plan with the billing office if you are unable to pay the entire amount at once. This enables you to gradually make smaller, more manageable installments. Contact us or go to our Payment Plans page to get started.

Still Need Assistance?

If you want to learn more about managing your Wellstar Health account online and with the mobile app, Check out our Frequently Asked Questions (FAQs) on set-up, troubleshooting, and more.

You may call our MyChart Patient help desk Line at 1-470-644-0419 or send an email message to mycharthelp@wellstar.org. Support hours is seven days a week, 8:30 a.m. to 5 p.m. if you are having trouble setting up an account.

Wellstar Health Contact Information

Patients and members of the community can contact Wellstar Health via a variety of methods for a number of needs, including general questions, appointment scheduling, invoicing issues, and more.

Visit the Wellstar Health Contact page for more contact details. You could also decide to find out more about Wellstar Health, its main feature, and the services it provides.

Wellstar MyChart Billing Frequently Asked Questions

How am I going to pay my bills?

All of your payments and bills can be handled online. Patients can choose from a number of practical ways offered by Wellstar Health to settle their medical bills. By using AccessOne or Patient bill help websites on or october 5 2024. The new bill payment method is in Wellstar MyChart portal. Login your mychart account and navigate to billing.